At zentensity, we’re committed to protecting and respecting your privacy. We will never sell or rent your information to third parties. We will never share your information with third parties for marketing purposes.
This Policy tells you how we use personal information collected on our website and workplace. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, as well as signing a Trainer & Client Agreement, you’re agreeing to be bound by this Policy.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about our services and when you sign up as a personal training client.
What type of information is collected from you?
The personal information we collect through this website includes your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a payment online your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
How is your information used?
To provide and fulfill Services between yourself and zentensity, and that of your insurance provider
To refer you onto a Consultant, where you have given your consent
To notify you about changes to our Service
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other services we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
Who has access to your information?
We will never sell or rent your information to third parties.
We will never share your information with third parties for marketing purposes.
How can you access and update your information?
The accuracy of your information is important to us. If any of your details changes then please contact us directly on firstname.lastname@example.org.
If you have opted-in to marketing emails then you will continue to receive these, until any such time you wish to unsubscribe.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. It is possible to switch off cookies on your computer, via your browser settings. Turning cookies off may result in a loss of functionality when using our website.
Security Of Data
The security of your data is important to us:your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
All marketing emails from zentensity will allow you to opt out of further mailings.
We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location, in our office outside the gym.
Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
Application and Use of Facebook
On this website, the controller has integrated components of the enterprise Facebook.
Facebook is a social network. A social network is a place for social meetings on the Internet, an online community, which usually allows users to communicate with each other and interact in a virtual space. A social network may serve as a platform for the exchange of opinions and experiences, or enable the Internet community to provide personal or business-related information. Facebook allows social network users to include the creation of private profiles, upload photos, and network through friend requests.
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the controller is the Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
With each call-up to one of the individual pages of this Internet website, which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the information technology system of the data subject is automatically prompted to download display of the corresponding Facebook component from Facebook through the Facebook component. An overview of all the Facebook Plug-ins may be accessed under https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.
If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-site of our Internet page was visited by the data subject. This information is collected through the Facebook component and associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, e.g. the "Like" button, or if the data subject submits a comment, then Facebook matches this information with the personal Facebook user account of the data subject and stores the personal data.
Facebook always receives, through the Facebook component, information about a visit to our website by the data subject, whenever the data subject is logged in at the same time on Facebook during the time of the call-up to our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, then he or she may prevent this by logging off from their Facebook account before a call-up to our website is made.
The data protection guideline published by Facebook, which is available at https://facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. In addition, it is explained there what setting options Facebook offers to protect the privacy of the data subject. In addition, different configuration options are made available to allow the elimination of data transmission to Facebook. These applications may be used by the data subject to eliminate a data transmission to Facebook.
Application and Use of Instagram
On this website, the controller has integrated components of the service Instagram. Instagram is a service that may be qualified as an audiovisual platform, which allows users to share photos and videos, as well as disseminate such data in other social networks.
The operating company of the services offered by Instagram is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, UNITED STATES.
With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which an Instagram component (Insta button) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to the download of a display of the corresponding Instagram component of Instagram. During the course of this technical procedure, Instagram becomes aware of what specific sub-page of our website was visited by the data subject.
If the data subject is logged in at the same time on Instagram, Instagram detects with every call-up to our website by the data subject—and for the entire duration of their stay on our Internet site—which specific sub-page of our Internet page was visited by the data subject. This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject. If the data subject clicks on one of the Instagram buttons integrated on our website, then Instagram matches this information with the personal Instagram user account of the data subject and stores the personal data.
Instagram receives information via the Instagram component that the data subject has visited our website provided that the data subject is logged in at Instagram at the time of the call to our website. This occurs regardless of whether the person clicks on the Instagram button or not. If such a transmission of information to Instagram is not desirable for the data subject, then he or she can prevent this by logging off from their Instagram account before a call-up to our website is made.
Further information and the applicable data protection provisions of Instagram may be retrieved under https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
A. zentensity, Wimbledon Leisure Centre, Latimer Road, SW19 1EW
By accessing www.zentensity.co.uk or any content found on this web site, you are deemed to have entered into an agreement with zentensity and to have agreed to be bound by the terms set out below. The web site is owned and operated by zentensity.
The contents, design and underlying code of this web site remain the intellectual property of zentensity at all times. You may not use or reproduce or allow anyone to use or reproduce the content on this web site for any reason without written permission from us.
Use of zentensity Content
You may retrieve and display content from this web site, print individual pages on paper and store such pages in electronic form on your mobile telephone for your personal, non-commercial use. Except as expressly set out above, you may not reproduce, modify or in any way commercially exploit any of the content.
Any use of this website’s content not specifically permitted above is prohibited. Requests for permission for other uses may be sent to zentensity, Wimbledon Leisure Centre, Latimer Road, SW19 1EW.
Term and Termination
zentensity may terminate or suspend your access to all or part of this web site with or without cause by delivering notice to you.
Changes to the Site
zentensity reserves the right to suspend, change, modify, add or remove portions of this web site at any time and to restrict the use and accessibility of the web site.
No Warranty, Disclaimer of Liability & Indemnity
zentensity makes no warranty concerning the content, products and services available on this web site. In no event will zentensity or its suppliers be liable for direct, special, incidental, or consequential damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) arising directly or indirectly from the use of (or failure to use) or reliance on this web site. zentensity does not guarantee the accuracy, content, or timeliness of the products and services available on this web site.
zentensity and its suppliers will not be liable for any delay or failure in performance or interruption of the delivery of the content on this web site resulting directly or indirectly from any cause or circumstance beyond its or their reasonable control, including but not limited to failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labour problems, wars, or governmental restrictions.
Governing Law & Jurisdiction
This legal policy is governed by English law. The parties agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the English courts.
For the exclusive benefit of zentensity, we shall retain the right to bring proceedings as to the substance of the matter in the courts of the country of your residence or, where these terms are entered into in the course of your trade or profession, the country of your principal place of business.
All our trainers are registered within a respective board or council, according to their qualifications and services offered.
zentensity Personal Training
Wimbledon Leisure Centre
Latimer Road SW19 1EW
If you fail to attend a session, or reschedule or cancel with less than 24 hours’ notice, you will be obliged to pay for the full cost of the missed session.
Consent to Training
Our trainers will not begin any form of objective assessment, or indeed training unless you have given your consent. This will be given through a fully completed and signed Physical Activity Readiness Questionnaire (PAR Q) and Trainer & Client Agreement.
We make every effort to help you to fully understand your program, the recommended exercises and any nutritional advice that may be involved. We welcome any queries on anything that you may be uncertain of, or if you simply require more information. We also require that you make us aware of any factors that could affect your training. If necessary, we can also send correspondence to your GP.